Office Equipment Technician

October 07, 2019

Overview:

Our business relationships and those built with our employees are based on the customer experience. We make it our mission. We rely on self-improvement, teamwork, openness and respect.

We are proud to be a local company, inclusive where every individual is considered in its entirety. Our service technician, based in the beautiful Sherbrooke region, will be responsible for providing equipment technical support to clients and acting as a resource person to sellers. It will have to repair, prepare and maintain various equipment, in the office or on the premises, while ensuring to maintain the level of customer satisfaction according to the company standards.

Our offer:

  • Competitive salary
  • Family structure
  • Stable day schedule
  • Group insurance plan paid 50% by the employer
  • Possibility of joining the FTQ with an RRSP
  • A growing environment
  • Allocation of the KM traveled

Nature of the role:

  • Provide repair and assistance service on the customer site, with office products (printers, copiers and fax machines) in pause / repair mode and in maintenance mode Preventive
  • Assume responsibility for customer satisfaction by providing prompt and courteous service with minimal support from other staff
  • Comply with all service call procedures
  • Keep the service department informed of potential customer problems if you are unable to resolve
  • Present a professional image
  • Respect the professional dress code

Desired talent:

  • Two years of experience in a similar position, minimum
  • Training related to the field of employment (electronics, computer science )
  • Customer service skills
  • Ability to properly manage time and schedule
  • Ability to easily dismount and reassemble various equipment
  • Excellent ability to listen and solve problems
  • Knowledge of the printing environment, an asset
  • Knowledge of copiers, essential
  • Knowledge of Konica Minolta equipment, an asset
  • Knowledge of computers, networking and fluency in Internet
  • Bilingualism spoken and written (French and English), try iel
  • Hold a valid driver's license and a vehicle, mandatory

* Please note that only successful applications will be contacted.

* Examinations are expected in our selection process

* The use of the masculine aims to lighten the text

Are you our next talent? If so, we want to hear about you! Ue

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