Service Agent - Buildings

About Your Future Employer: The Sustainable Mobility Agency is a para-municipal organization that innovates for more sustainable mobility by managing the spaces entrusted to it in the city's borders and off-street parking areas, through its activities of monitoring public spaces in the Montreal area and providing improved information to the community. It leverages its expertise in sustainable mobility to serve the City of Montreal, aiming to improve the quality of life and support economic vitality by facilitating the fair sharing of space and city accessibility for all.

Working at the Sustainable Mobility Agency means contributing to improving the quality of life for Montrealers by addressing major challenges in urban planning, mobility, and transportation, while also participating in reducing greenhouse gas emissions related to travel.

Your Mandate: Reporting to the Supervisor, Building Management and Prevention, the Building Service Agent is responsible for the logistics, proper functioning, and compliant operation of the Agency's facilities. They also focus on meeting the needs of employees to provide them with a safe and pleasant working environment that adheres to the highest quality standards.

They perform various maintenance tasks across all sites operated by the Agency, such as visual inspections of facilities, maintenance and supply of coffee machines and snack services to employees, welcoming service providers, transferring and distributing mail between sites, routing technical equipment, etc.

Your Challenges:

• Welcoming service providers during their interventions;
• Supplying and maintaining commercial coffee machines according to the supplier's recommendations;
• Purchasing supplies and consumables;
• Arranging meeting rooms according to specific needs;
• Conducting visual inspections of facilities (lights, ventilation, plumbing, etc.) and noting anomalies, diagnosing problems, and recommending solutions or actions to be taken;
• Writing incident reports;
• Distributing mail between different sites;
• Issuing access cards according to the Supervisor's directives;
• Ensuring the cleanliness of the work environment;
• Performing any other related tasks;

Your Profile:

• Hold a high school diploma;
• Accumulate a minimum of 5 years of experience in building maintenance or any other relevant experience;
• Demonstrate excellent interpersonal skills and have good customer service;
• Show versatility and have the ability to solve problems and manage unforeseen situations;
• Be resourceful, autonomous, organized, and able to manage time and priorities effectively;
• Possess a valid driver's license;
• Be available to respond to emergencies during the day.

Several Reasons to Join the Team:

• Work in a dynamic, stimulating, and supportive work environment;
• Enjoy numerous benefits: 4 to 5 weeks of annual vacation;
• 11 days of mobile and sick leave;
• Year-end holiday between Christmas and New Year's;
• Group insurance plan and employee assistance program (EAP);
• Generous collective RRSP;
• Mobility (1000 $/year) and well-being (500 $/year) programs;
• Work in-person and flexible schedules.

Considering diversity as an asset, the Sustainable Mobility Agency encourages equal employment opportunities. Therefore, we invite women, members of visible and ethnic minorities, Indigenous people, and individuals with disabilities to apply. Moreover, accommodations in the recruitment process for people with disabilities could be offered upon request.